Privacy Policy
www.spirico.life (“we”, “Lunar Oracle pvt. Ltd”, “Spirico” (web and application) hereinafter referred as “website”) is committed to protect the privacy of the users of the website (including astrologers and buyers/ customers whether registered or not registered). Please read this privacy policy carefully to understand how the website is going to use your information supplied by you to the Website. This Privacy Policy is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 which requires publishing of the Privacy policy for collection, use, storage and transfer of sensitive personal data or information.
USER'S CONSENT
This Privacy Policy, which may be updated/amended from time to time, deals with the information collected from its users in the form of personal identification, contact details, birth details and any forecast made using the supplied information and how such information is further used for the purposes of the Website. By accessing the website and using it, you indicate that you understand the terms and expressly consent to the privacy policy of this website. If you do not agree with the terms of this privacy policy, please do not use this website. Your continued use of this website shall confirm that you have provided your unconditional consent and confirm to the terms of this privacy policy as regards collecting, maintaining, using, processing and disclosing your personal and other information in accordance with this Privacy Policy. This Privacy Policy is to be read alongwith the respective Terms of Use or other terms and conditions as provided on the Website.
COMMITMENT
The Website intends to protect the privacy of all kinds of users visiting the platform irrespective whether the user is a registered user or merely a visitor. It is recommended to every user to understand what types of personally identifiable information is collected. The Website employs the personally identifiable information for certain predictions however it is guaranteed that no direct or indirect use of such information which is revealed in the prediction for a member will be done except for the explicit purpose of communicating the horoscope charts and predictions to the member itself disclosing such information. It is further clarified that the Website does not in any manner deal in selling or renting the information supplied to the Website. The Website does not commit to treat or provide solutions for users with weak mental health which is inclusive of any user who have thoughts related to committing suicide, self-destruction etc. Such users are advised to stop the use of the present website with immediate effect and any continued use of the website by such person would be considered solely at the user's risk and the Website shall have no liability for any untoward event in such scenario. The Website declares that the information provided by such kind of user can be shared, if required, with law enforcement authorities. Such information is not protected from any kind of non-disclosure or confidential agreements either with the Website or with any third-party involved herein. The Website does not commit in any manner whatsoever for the accuracy of the predictions made by the astrologers to any user.
INFORMATION COLLECTED BY WEBSITE
PERSONAL IDENTIFIABLE INFORMATION: The information qualifies as personal in nature when the information collected identifies a specific end user. Such information would be collected by the website during the following actions:-
Creating an account/Registration data: While accessing the Website, the User of the Website may be required to create an account. The personal information which may be sought while creating an account shall include, but not limited to the Full name, Address, Telephone Number, Email-address, Date of Birth, Gender, Location, Photograph, any other items of ‘sensitive personal data or information” as such term is defined under the Information Technology (Reasonable Security Practices And Procedures And Sensitive Personal Data Of Information) Rules, 2011 enacted under the Information Technology Act, 2000, and any other detail required on the website during registration.
It is hereby informed to all the Users that the e-mail address or phone number together with a password or OTP is used for the purpose of securing User's profile and for effective implementation of the personalized E-mail and SMS Services provided by the Website to the User. In the event that no registration is made by the User, the Website may not be able to provide any services due to non-availability of the personal identifiable information of the User.
Booking a paid service: While booking a service through Order Form, the personal information which may be sought would include, but not limited to the information as mentioned in Column 1(a), financial information inclusive of bank account information, credit card or debit card details or other payment instrument details through a secure third party gateway, IP (Internet protocol) Address and any other information that a User may provide during booking a paid service on the Website. Such information is kept highly confidential.
Log Files, IP Address and Cookies: The website collects information that is stored by your browser on your computer's hard drive i.e. through cookies. It further automatically log generic information about the user's computer connection to the Internet i.e. Session Data. The website may store temporary or permanent ‘cookies’ on the user's computer. Cookies would allow the web server to recognize the user computer each time the user returns to the website including the time and date of the visit, viewing of page, length of time, verify registration or password information etc. Such cookies are usually only read by the server placed and the user may choose to block these cookies on their computers. Please note that if the cookies are turned off, the user may be prevented from using certain features of the website. The website uses the cookies to personalize the user's experience on the website and to display an advertisement according to the user's preferences.
Miscellaneous Activities: The Website may collect any other information which may be mandatory to be disclosed and further may receive any other information via email or other method inclusive of contract with regard to specific services availed from the Website or any products bought from the Website, such information may not be made part of the User-Member's Profile but shall be used only for addressing the specific need or concern of the User
DISCLAIMER
The Website is providing certain service which is available through the medium of telecommunication with the Astrologer listed and enrolled with the Website. By agreeing to the present Terms of Usage, you are also giving your unconditional consent to the Website to arrange a call with you on your mobile number even though your number is on DND service provided by your mobile service provider
WEBSITE CONTENT
THE WEBSITE IS NOT RESPONSIBLE FOR ANY COMMUNICATION BETWEEN THE USER AND THE THIRD-PARTY WEBSITE. THE USER IS ADVISED TO READ THE PRIVACY POLICY AND OTHER POLICIES OF THE THIRD PARTY ON THEIR WEBSITES AND THIS WEBSITE SHALL NOT BE HELD LIABLE FOR SUCH USAGE MADE ONLY BECAUSE A LINK TO THE THIRD-PARTY WEBSITE WAS PROVIDED ON THE PAGE OF THIS WEBSITE.
GRIEVANCE OFFICER
Grievance Officer Name:
Email: support@spirico.life
The above Officer is appointed in accordance with the Information Technology Act 2000 and rules made there under. The Officer can be contacted if there are any discrepancies found on the website or there is any breach of Terms of Use, Privacy Policy or other policies or any other complaints or concerns.